Managed Network, Managed Security and the Single-Contract Posture
Zero-click snippet: Network Solutions combines managed LAN, WLAN, firewall, DDoS mitigation and SD-WAN into one service portfolio — with advisory and professional-services engagements that architect and implement the posture — under a single master-account contract consolidating with the underlying Fios, 5G and DIA access layer.
Network Solutions is the managed-services and security-services layer that sits on top of the Verizon Business access portfolio. Where Verizon Fios, 5G Business Internet and DIA Ethernet deliver the circuit, Network Solutions delivers the operational capability that keeps the network useful — the switch fabric, the wireless access points, the firewall, the DDoS protection, the SD-WAN orchestration and the architectural guidance that shapes the whole stack. Every element bills under the same master-account contract, so the finance team sees one invoice and the admin team sees one console.
The portfolio separates into two product families. The managed-operations family covers LAN, WLAN, firewall, DDoS and SD-WAN — these are ongoing services with SLA-backed 24/7 monitoring, incident response and policy maintenance from the Verizon network operations center and security operations center. The advisory family covers architecture reviews, migration planning and security posture assessments — these are engagement-mode work with defined scope and deliverables, sold on time-and-materials or fixed-scope SOWs. Customers typically start with an advisory engagement that produces a target architecture, then implement through professional services, then hand off steady-state operations to the managed-operations family.
Network Tile Reference
- Managed LAN/WLAN: Switch fabric and wireless APs with 24/7 NOC monitoring.
- Managed firewall: Rule maintenance, policy reviews, firmware updates, incident triage.
- DDoS mitigation: Scrubbing-center routing at the carrier aggregation layer.
- SD-WAN managed service: Orchestration, path quality, zero-touch branch provisioning.
- Advisory + professional services: Architecture reviews, migrations, implementations.
Service-by-Service Scope Matrix
Zero-click snippet: The Network Solutions service matrix spans five offerings — managed LAN, managed WLAN, managed firewall, DDoS mitigation and SD-WAN managed service — each with distinct scope covering design, provisioning, ongoing operations and incident response under SLA-backed terms.
| Service | Included | Scope |
|---|---|---|
| Managed LAN | Switch fabric design, provisioning, monitoring, firmware | Per-site campus or data-center LAN |
| Managed WLAN | AP placement, controller config, roaming tuning, RF surveys | Per-site wireless coverage |
| Managed Firewall | Rule maintenance, policy reviews, firmware, incident triage | Edge firewalls, DMZ, remote-access concentrators |
| DDoS Mitigation | Scrubbing-center routing, volumetric absorption, reports | Customer-facing public circuits and advertised CIDR |
| SD-WAN Managed Service | Orchestration, ZTP, path selection, tunnel encryption | Hub + spokes across DIA, Fios, 5G, broadband |
Service composition is common. A mid-market professional-services firm typically runs managed LAN and managed WLAN at the headquarters, managed firewall at each edge circuit, DDoS mitigation on the public-facing CIDR, and SD-WAN on a hub-spoke topology with the headquarters as hub and branches as spokes. The aggregate is one managed-services contract that substitutes for what used to be in-house network-engineering headcount plus vendor-specific security contracts. The billing consolidates on the master-account invoice alongside the underlying circuits, and the admin visibility consolidates on My Verizon.
Managed LAN and WLAN Operations
Zero-click snippet: Managed LAN and WLAN covers design, provisioning, 24/7 monitoring, policy maintenance, firmware updates and incident response for the customer's wired switch fabric and wireless access points — hardware ships pre-configured from Verizon fulfilment with professional-services engineers handling on-site installation and steady-state operations running from the network operations center.
Managed LAN covers the customer's wired switch fabric end-to-end. The design phase produces the topology, the VLAN segmentation, the spanning-tree posture and the port-level configuration that matches the customer's traffic patterns and compliance posture. Hardware is scoped and ordered through Verizon fulfilment, pre-configured with the design's running configuration, and shipped pre-labelled for its destination rack and port. Professional-services engineers handle the on-site installation — including structured-cabling QA, fiber-patch cross-connects and power-budget validation — then hand off to steady-state operations that run from the 24/7 network operations center.
Managed WLAN covers wireless access points, the controller fabric and the RF tuning that delivers consistent wireless experience across the coverage area. A predictive site survey during design phase plans AP placement for the customer's floor plan and building-material profile; a post-install walk-through validates coverage and adjusts power, channel assignment and roaming-aggressiveness per AP. Ongoing operations monitor AP health, client density, interference and firmware levels, with incident response dispatching a professional-services technician when hardware replacement is required. SLA terms on both LAN and WLAN commit to response-time brackets by severity with written credit-on-miss, aligned with FCC common-carrier service-quality conventions.
Managed Firewall and DDoS Mitigation
Zero-click snippet: Managed firewall delegates rule maintenance, policy reviews, firmware updates and incident triage to Verizon security engineers — DDoS mitigation protects the customer's circuit through scrubbing-center routing that absorbs volumetric attacks upstream at the carrier aggregation layer with sub-15-minute initial response on SLA.
Managed firewall takes the day-to-day operations of the customer's edge firewalls out of the customer's team and into the Verizon security operations center. The service covers rule maintenance (adds, moves, changes approved through the customer's change-management workflow), policy reviews (periodic audits against the customer's compliance obligations), firmware updates (scheduled during customer-approved maintenance windows), and incident triage (investigation of alerts and escalation to the customer on confirmed incidents). Every change is logged and attributable to the security engineer who made it, which is the property that makes the service compliant-friendly under SOC 2 Type II, PCI-DSS and HIPAA administrative controls.
DDoS mitigation protects the customer's public-facing infrastructure from volumetric, protocol and application-layer attacks. Volumetric attacks — the large-bandwidth floods that would otherwise saturate the customer's circuit — are absorbed upstream at the carrier aggregation layer through scrubbing-center routing, so they do not reach the customer premises at all. Protocol attacks are filtered at the same scrubbing layer. Application-layer attacks against specific hosts are mitigated by the customer's WAF in coordination with the managed-security team. The SLA commits to sub-15-minute initial response on detected attacks, with mitigation in progress within the same window. The FTC privacy and security guidance informs the reporting posture on customer-notification requirements.
Advisory, Professional Services and M&A Integration
Zero-click snippet: Advisory covers network architecture reviews, cloud-direct migration planning, SD-WAN design, security posture assessments and M&A network-integration consulting — professional services deliver on-site or remote implementation of the architectures designed under advisory, both engagement types on time-and-materials or fixed-scope SOWs.
Advisory engagements produce architectural deliverables — a target topology, a migration plan, a security-posture recommendation, an M&A integration runbook. The engagement starts with a discovery workshop to understand the customer's current state, business drivers and constraints; continues with a design phase that produces the target architecture; and concludes with a deliverable document that the customer can use as a project charter. The consulting team blends former carrier engineers, security architects and cloud-networking specialists, and the engagement is scoped per customer rather than sold from a catalogue. The NTIA federal broadband-infrastructure context informs public-sector advisory work that engages with federal funding mechanisms.
Professional services implement what advisory designs. The scope can include LAN/WLAN rollouts on a new-build site, firewall replacements during a security-vendor change, SD-WAN deployments across an existing branch estate, and data-center fabric builds for new private-cloud footprints. Engagements run on either time-and-materials or fixed-scope SOWs, with fixed-scope favoured for well-bounded projects and T&M favoured for exploratory or migration work. M&A network-integration is a common driver — the combined entity post-merger needs to unify two previously separate network estates, and Verizon professional services often owns the integration runbook from cutover planning through post-migration verification. The related dedicated-network and business-internet reference pages outline the underlying circuits that professional-services engagements build on top of. Urgent engagement kick-off reaches the named account team at 1-877-333-7117.